GLOBAL SHIPPING POLICY

Marcha Ballerina ship orders from its central international warehouse

Orders are normally processed within 1-2 business days from the date of purchase.

Please note that for official purposes you are the ‘importer’ of goods to your country, you will therefore have to pay the duties and taxes that may apply.

Shipping Methods and Rates

We offer Free DHL EXPRESS international shipping on orders over USD 399.00. Orders below USD 399.00 will be charged accordingly to your geographical locaiton.

Shipping method: International expedited post services.

A shipping confirmation and a tracking number will be e-mailed to you once your order is shipped.  Delivery time varies from 2 to 7 business days depending on service and shipping address.

Marcha Ballerina is unable to redirect orders once items have been dispatched.

It is the responsibility of the customer to accept the order at her door or to collect it from the post office.  USD 10 will be deducted from the total refundable amount on shipments that were not accepted or collected after shipment.

Order delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization, weather condition, delays at customs etc. Estimated delivery times are as provided by the post / mail services. Marcha Ballerina cannot be held liable for any delay in delivery.

Should you have any question, please contact us at [email protected] .